In today’s fast-paced business environment, agility and data fitness that drive data-driven decision-making are paramount for success.  

Grupo EULEN, a leading provider of outsourced business services, has embraced this philosophy. Leveraging the Pentaho+ Platform to transform its data integration and analysis workflows, the company is more effectively tracking key financial and operational metrics, reducing time-to-insight, and enhancing decision-making processes. 

The Need for Increased Data Intelligence

Grupo EULEN serves more than 7,000 clients in over 11 countries across various sectors, including facilities management, security, social and health services, and HR solutions. The organization expanded its footprint through recent acquisitions in the United States, where it faces established multinational company competition.

“We are growing quickly, both in our home market of Spain and overseas. But in each of our service lines, we are competing against long-established multinational companies – so we need to remain as agile as possible to thrive,” said Ricardo Mardomingo, Chief Information Officer at Grupo EULEN.

Grupo EULEN established a Business Intelligence Competence Center to drive enhanced performance and operational efficiency. This internal team oversees data management and analytics projects aimed at creating efficiencies, reducing costs, and identifying new growth opportunities. Even with this dedicated team and focus, the company was finding it difficult to drive more value from its data due to outdated legacy tools and disparate systems.

Flexibility, Scalability, and Cost with Pentaho

Grupo EULEN partnered with innovAhead to redesign its data integration and reporting workflows by implementing the Pentaho+ Platform.

“We were impressed by the solution roadmap, with new functionality released regularly, and by the data integration capabilities of Pentaho,” said Mardomingo. “Pentaho offers excellent data integration and analytics capabilities without high licensing costs. When we looked at other data management solutions, we found complex pricing models and monthly fees. With Pentaho, we get the ideal combination of great functionality and cost-efficiency.” 

Using Pentaho Data Integration and Pentaho Business Analytics, Grupo EULEN now extracts financial, HR, and customer transaction data from its core business systems with minimal disruption to production systems. The analytics tools within Pentaho allow the creation of OLAP cubes and detailed reports that track key performance indicators (KPIs), which are then distributed to stakeholders. 

“In the past, we relied on limited legacy tools to create query-based reports,” noted Mardomingo, “Similarly, pulling data from the heterogenous systems used by different areas and business models was difficult. We wanted more sophisticated data integration and analytics solutions to deliver more value to the wider business and to reduce time-to-insight.” 

The implementation of Pentaho has significantly improved Grupo EULEN’s ability to make data-driven decisions. Approximately 1,000 employees now access information from the platform, including “Power Users” in the Business Intelligence Competence Center and business executives who rely on regular reports. 

Initially focused on core operations in Spain, the new business intelligence model is set to be rolled out globally. 

Time-to-Insights Creates Bottom Line Value

The ability to quickly assess the performance of its various service lines helps Grupo ELUEN identify issues and take proactive measures to optimize efficiency. For example, the company recently identified that its average time to collect customer payments was becoming excessive. By redesigning its accounts receivable processes, Grupo EULEN successfully reduced payment collection periods and improved cash flow. 

Juan Carlos Garcia, Leader of the Business Intelligence Team at innovAhead, states, “With Pentaho, we have greatly improved the time-to-insight, with users now able to access the data they need to track key business metrics near-instantly. Grupo EULEN is becoming a more agile company, as we can quickly pull information on the performance of EULEN’s different service lines and products, identify issues, and take proactive steps to reduce costs or optimize efficiency, and then measure the results.” 

As Grupo EULEN continues to evolve its business intelligence capabilities, the company plans to collaborate further with innovAhead and Pentaho around additional use cases.  

“We are interested in exploring other reference cases for Pentaho, to see how other clients are using the platform,” said Mardomingo. “In the next 12 months, we will complete another upgrade to access the latest-and-greatest functionality to support our data analysis strategy for 2025 and beyond.” 

Grupo EULEN’s commitment to leveraging data-driven insights through the Pentaho+ Platform enhances its data fitness and operational efficiency, positioning the company to thrive in an increasingly competitive landscape.  

Learn more about the power of the Pentaho+ Platform here or request a demo.